From Glofox to Arketa: How 444 Pilates Found a Platform That Truly Fit

Founded by Ashley Yono, 444 Pilates is a thriving Pilates studio in Beverly Hills, Michigan, offering hot mat, traditional mat, and semi-private reformer classes. After starting out in her garage, Ashley expanded into a full studio space and quickly became a staple in her community. But as her business grew, her previous software couldn’t keep up.

When Ashley transitioned from Glofox to Arketa, she found a platform that not only streamlined her daily operations but elevated her client experience.

Challenge: Outgrowing the Limitations of Glofox

As her studio grew, Ashley relied on Glofox to manage bookings and memberships, but the system began holding her back. “The reporting wasn’t great, the fees were kind of crazy, and the client experience didn’t feel smooth,” she said. As the issues piled on, Ashley knew she needed to make a change, “I switched to Arketa because I needed something more user friendly, something that made the booking experience seamless.”

Without a branded app or real-time support, she didn’t have the tools or support to focus on creating a thriving community. “My experience with support on Glofox was horrible, I would have to email someone, there was no chat feature.”

Not only was her previous software causing headache on the backend, her clients also had to deal with a clunky interface. “One pain point with Glofox was the user experience. It wasn’t nearly as nice and I didn't have my own custom app.”

Solution: A Seamless Switch to Arketa

As Ashley prepared to open her first brick-and-mortar studio, she decided it was time for a change. After hearing about Arketa from another studio owner, the transition was seamless and Ashley quickly fell in love with Arketa’s features. “I really like the book-a-friend feature, the on-demand capabilities, and that I can support multiple rooms.”

The branded mobile app gave 444 Pilates a professional polish that elevated the entire client experience. “The branded app gives me more credibility. It makes me look more professional and sets me apart,” she said. “Being able to customize it when I rebrand is huge.”

After struggling with slow and unhelpful support on Glofox, Ashley was immediately impressed by Arketa’s responsiveness. “My favorite thing about Arketa is that the customer support is amazing. I can chat with someone right away, even if I'm having a problem with a client right then and there. That's been a huge, huge help.”

The people at Arketa have been studio owners or instructors and they understand the pain of studio owners.

Result: 5x Growth and a Platform That Scales

Since switching to Arketa, 444 Pilates has grown nearly fivefold. Bookings are seamless, clients love the app experience, and Ashley has more time to focus on growing her community. “I was able to take a step back and focus more on the back end, and that made a big difference in my business.”

Now preparing to open a second location, Ashley feels confident that Arketa can scale right alongside her business. “As I grow, I’m starting to use more of the reporting and retention tools,” she said.

For Ashley, the switch from Glofox to Arketa wasn’t just an operational upgrade, it was a strategic decision that aligned with her vision to grow her business. “I’d absolutely recommend Arketa to other studio owners,” she said. “Invest in your booking software, focus on your classes and your style, and let the growth happen.”