Why do studios switch from Momence to Arketa?

Three things come up again and again: a back office that feels overcomplicated, support replies that can take days, and fees that creep — SMS overages, billing line items, and a 3.9% processing rate. Arketa keeps it simple: bundled features, real-human support, flat 2.9% + $0.30 processing, and clients book without ever leaving your website.

I'm worried about another surprise pricing change. What's Arketa's pricing model?

Arketa is quote-based and transparent — what you sign up for is what you pay. No surprise rate hikes, no mid-contract changes, and no features quietly moved into a new tier.

How does Arketa handle payment processing?

Flat-rate credit card processing at 2.9% + $0.30, all on Stripe. That's lower than Momence's 3.9% + $0.30 rate since it moved processing to Odin.

What features does Arketa have that Momence doesn't?

Texting, instructor subbing, reviews, and video are bundled into your plan instead of billed as separate add-ons, and Arketa's marketing automations include AI churn prediction. You also get peer benchmarking to see how your studio stacks up.

What kind of support will I get?

Real-human live chat, plus phone and email support, from a team that has actually worked behind a studio front desk — consistent, not the inconsistent support quality some Momence studios report.

Arketa vs Momence

Built by industry insiders, with transparent, quote-based pricing you can actually plan around — no surprise rate hikes, ever. We handle the entire switch — zero revenue lost.

See the comparison

Plankhaus

“What sets Arketa apart is the people. From sales, to onboarding, to their live support team, they deeply understand this industry.”

Natalie

Why studios choose Arketa over Momence

Real humans, not a ticket queue

93% customer satisfaction score — real people who've worked behind the front desk, not a scripted bot. When something breaks on a Friday night, you reach someone who's done your job before.

Pricing you can actually plan on

Arketa is quote-based and transparent — no surprise rate hikes, no mid-contract pricing changes, no features quietly moved into a new tier. What you sign up for is what you pay.

Everything included, nothing metered

Texting, instructor subbing, reviews, and video are bundled into your plan — no SMS overage charges, no surprise line items on the bill. On Momence, those are separate add-ons and metered fees that add up fast.

Arketa vs Momence, side by side

Transparent pricing you can plan around — here's how the feature set compares.

Arketa

Momence

Payments & pricing

Processing fees

Flat rate at 2.9% + $0.30

Higher processing at 3.9% + $0.30 (moved off Stripe to Odin)

Pricing stability

Transparent, quote-based — no surprise rate hikes

History of pricing changes that have hit existing customers

Transparent fees

What you sign up for is what you pay

SMS overages and billing line items add up

Client experience

Checkout speed

Two-click checkout gets members booked in seconds

A 10-step checkout that loses people before they finish

Booking on your website

Clients book without ever leaving your site

Booking sends clients off your website to finish

Waivers

Signed + stored automatically, even for guests and dependents

Checkbox waivers; no automated signature capture for guests

Ease of use

Simple enough that your front desk learns it in a day

Overcomplicated, with a steep learning curve for staff

Operations

Payroll & accounting

Automated payroll reporting built in

No integrated payroll or accounting

Business app for your team

Instructors + front desk run everything from their phone

No dedicated business app for staff

Marketing & growth

Behavioral marketing

Email, SMS + behavioral automations with AI churn prediction

Basic email + SMS, no behavioral triggers

Peer benchmarking

Benchmark your studio on pricing, retention + revenue

No benchmarking or comparative insights

Bundled tools

Texting, sub management, reviews + video included

All billed as separate add-ons

Support & switching

Support quality

Live chat with real humans, plus phone/email + a help library

Responses can take days, not minutes

Based on publicly available information as of August 2026. Details may change — verify with each provider.

“We chose Arketa because right from the start, we could tell that the Arketa team understood the needs of small businesses like us. Since switching, the daily stress of business ownership and studio management has dramatically decreased”

Carson F.–Balance Yoga + Barre, TX

Carson F.Balance Yoga + Barre, TX

The switch, handled for you

Guided data migration

Your clients, packages, and schedule move over with a dedicated migration specialist — no manual re-entry, no lost history.

Onboarding with a real team

Side-by-side onboarding with people who've actually run a studio, not a help center article. You'll be ready to go live with confidence.

No long-term contract, zero revenue lost

We handle the entire switch on our timeline, not yours — so bookings and revenue keep flowing while you move.

Which one is right for your studio?

Be honest about where you are today — here is how we would call it.

Choose Arketa if…

You want pricing you can actually plan around — no surprise mid-contract hikes
You want flat 2.9% + $0.30 processing instead of 3.9%
You want texting, subbing, reviews, and video bundled in, not billed separately
You want consistent, real-human support

Book a demo

Stick with Momence if…

You find surprise mid-contract price hikes kind of thrilling
You'd rather pay 3.9% processing and buy texting, subbing, and video à la carte
You like variety in your support experience — a different answer every time

Frequently asked questions

Simple — a dedicated migration specialist moves your clients, packages, and schedule, and we handle the entire switch so you don't lose revenue. Most studios are live on Arketa with no gap in bookings.

Ready to get started with Arketa?

Book a Free Demo