# Referrals, Reviews + Loyalty

> Automatically turn great client experiences into referrals, reviews, and long-term loyalty. Arketa makes word-of-mouth a system, not an accident.

Canonical: https://www.arketa.com/features/referrals-reviews-loyalty

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## Turn happy clients into new sign-ups

Built-in referrals and reviews reward clients for bringing their friends, and Arketa tracks all of it for you.

[Book a Demo](/book-a-demo)

## Built-in referral system

### Every client gets a referral code

It lives in their profile, booking widget, and emails, so sharing takes no effort.

### They share it, new clients use it at checkout

No app or sign-up, so more referrals actually go through.

### Both sides get rewarded automatically

The referrer and the new client both get rewarded, so people keep referring.

### You see which clients bring people in

Every referral rolls up to your dashboard, so you know who's helping grow your studio.

## Get more reviews from your clients

### Automated review requests

Create an automated review request that triggers after class, so you catch clients when they're most likely to respond.

### Direct Google connection

Happy clients go straight to your Google profile, and lower ratings come back privately, so your public rating keeps climbing.

### Website social proof

Public reviews connect to your website, so new clients see real proof right when they're deciding to book.

Features that build community

Attendance streaks

Reward consecutive visits with streak badges, so clients build a routine they don't want to break.

Milestone badges

Celebrate everything from a client's first class to their hundredth, so they stay motivated and feel appreciated.

Referral rewards

Recognize the clients who help grow your community, turning them into your biggest advocates.

Challenges and leaderboards

Run challenges with leaderboards to keep clients engaged with a little friendly competition.

Get started

Ready to turn your best clients into your best marketers?

## Frequently asked questions

### How do referrals work in Arketa?

Arketa gives every client their own referral code to share, so referrals happen without you setting anything up. When a new client uses that code, both people can be rewarded automatically, and every referral is tracked in your dashboard, so word-of-mouth turns into new clients you can actually see.

### Can I reward both the referrer and the new client?

Yes. Arketa can reward both sides of a referral, the existing client who shares and the new client who joins. You set the reward once, and it's applied automatically when a referral comes through, so your best clients have a reason to keep spreading the word.

### How does Arketa help me get more Google reviews?

Arketa asks clients for a review right after class, when they're most likely to respond, and sends happy clients straight to your Google profile. Because the request is automatic and well-timed, you collect more Google reviews without having to chase anyone down.

### What happens if a client leaves a low rating?

When a client leaves a lower rating, Arketa sends it to you as private feedback instead of prompting them to post publicly, while happy clients are pointed to your Google profile. Nothing stops a client from leaving a public review on their own, but the flow encourages your happiest clients to share publicly and gives you a direct way to hear and act on the rest.

### Can I see which clients refer the most people?

Yes. Arketa tracks every referral in your dashboard, so you can see exactly which clients bring in the most new ones. That makes it easy to spot your biggest advocates and thank or reward the people driving the most growth.