# AI Chatbot

> Arketa AI answers client questions and books classes on your site 24/7, using answers you approve. Fewer interruptions, more bookings.

Canonical: https://www.arketa.com/features/ai-chatbot-phone-lines

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## Save time with an AI studio assistant

Arketa AI answers client questions and books classes on your website 24/7, with answers you approve. Fewer interruptions, more bookings, and your evenings back.

[Book a Demo](/demo-add-on)

The front desk question, answered at 11pm

Books while you teach

Clients book a class, buy an intro offer, or grab a class pack right in the chat, any hour of the day. New clients get walked straight to checkout.

Answers you approve

The AI answers from an FAQ library you write: parking, what to bring, your cancellation policy. It never freelances an answer to a question you haven't approved.

Less admin in your inbox

Clients find and cancel their own reservations or manage their membership within rules you set. Anything the AI can't handle lands in your inbox as a message.

## AI that handles the day-to-day, so you can focus on what matters

Arketa AI adopts your studio's brand voice and policies, so you can step away from your phone and focus on your in-studio experience.

- **Sounds like you:** Answers come from FAQs written in your words, so the voice is yours.
- **Follows your policies**: Your cancellation and class policies, stated your way, every time.
- **Knows when to hand off:** Anything it can't answer lands in your inbox as a message, so nothing falls through.

[Book a Demo](/demo-add-on)

## Arketa AI is always online, so you don't have to be

Focus on teaching and client relationships while Arketa AI manages the routine work.

- **Always available**: Responds to client questions and requests instantly, any time of day.
- **Self-serve for clients:** They book, buy, and cancel reservations on their own, within rules you set.
- **Converts night owls:** The client browsing your site at 11pm books at 11pm, instead of forgetting by morning.

[Book a Demo](/demo-add-on)

## The team behind the team at 2,000+ successful studios

Contact us

Let's grow your wellness business together

## Frequently asked questions

### How does an AI chatbot work for a fitness studio?

It sits on your website as a chat window. Clients ask questions and get instant answers from an FAQ library you control, and they can book classes, buy intro offers, and manage reservations right in the chat. Anything it can't answer becomes a message in your inbox.

### Do I control what the AI says to my clients?

Yes. The assistant answers from questions and answers you write and approve, so your policies are always stated your way. If a client asks something outside the library, the AI doesn't guess; the conversation comes to you.

### Can clients book a class through the chat?

Yes. Clients can book classes, purchase intro offers, class packs, and memberships, and cancel upcoming reservations, all inside the chat. New clients are guided to checkout to complete their first purchase.

### Can AI answer my studio's phone calls?

Arketa's AI works in chat, not on phone calls. Calls to your studio can ring your dashboard or forward to any phone with Arketa's phone line, and the AI handles your website: answering questions and booking classes 24/7.

### What happens when the AI doesn't know the answer?

It hands the conversation to you. Questions outside your FAQ library arrive in your Arketa inbox as messages, so a person answers the hard ones and the AI keeps handling the routine ones.